At IronLuck, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and services. By using IronLuck, you consent to the practices described in this Privacy Policy.
Information We Collect
When you create an account or use our services, we collect several types of information. This includes account information such as your username, password, and cryptocurrency wallet addresses. We also collect financial information related to deposits, withdrawals, and transaction history. Additionally, we gather technical information such as your IP address, device type, browser, and operating system, as well as gameplay information including games played and betting history.
We also use cookies, analytics, and other third-party tracking technologies to improve your experience, monitor site performance, and provide tailored content and promotions.
How We Use Your Information
We use the information we collect for a variety of purposes. This includes managing and maintaining your account, processing deposits and withdrawals, providing customer support, ensuring compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements, and, where you have opted in, delivering marketing communications and promotions. We may also use aggregated and anonymized data for analytics, research, and operational improvements.
Data Sharing
IronLuck may share your information with third parties as necessary to provide our services. This may include payment processors, blockchain networks, regulatory and compliance authorities, and marketing partners. We want to emphasize that we do not sell your personal information to any third party. Any sharing is strictly for operational, regulatory, or service-related purposes.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. These measures include secure data storage, encryption of sensitive information, access restrictions for employees and contractors, and regular monitoring of our systems. While we strive to safeguard your data, no method of transmission or storage over the internet can be guaranteed to be 100% secure.
User Rights
You have the right to access, correct, or delete your personal data held by IronLuck. You may also opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in such communications or contacting our support team. Requests related to your personal data will be addressed in accordance with applicable laws.
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, or for other legitimate business purposes. Financial and transaction records may be retained for a longer period to meet regulatory requirements and for auditing purposes.
Children
IronLuck is intended for users who are at least 21 years old. We do not knowingly collect personal information from anyone under this age. If we learn that we have inadvertently collected information from a user under 21, we will take steps to delete such data promptly.
International Transfers
IronLuck operates globally, and the service providers we rely on for hosting, payment processing, and compliance may be located in jurisdictions different from your own. Where personal information is transferred across borders, we take steps to ensure it remains protected by appropriate safeguards consistent with this Privacy Policy and applicable data-protection law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updated versions will be posted on our website with a revised "Effective" date, and continued use of IronLuck after an update constitutes acceptance of the revised Privacy Policy.
Contact
If you have questions about this Privacy Policy or wish to access, correct, or delete your data, contact our team at privacy@ironluck.io or through the in-app support chat. We will respond to verified requests in accordance with applicable law.